A website is a marketing strategy in its own right. It is a live billboard or virtual location that, if designed correctly, can convert the leads that enter the site.
The primary intent of web design as a service is to:
• Design a new site that is not live
• Redesign a current site
In either case, designing a website just for the sake of designing misses the goal of this marketing service. The website should reflect the brand positioning of the business in terms of tone, colors, copy, etc. Most importantly it should clearly communicate the intended messaging goals of the business and allow its visitors to quickly find the information they seek and act upon calls to actions.
A website provides an instant visual presentation. Not every organization can afford television advertising, but a website provides a visualization element and is always available to anyone with Internet access. If a customer has questions that can be better answered on a website than over the phone, this is a valuable asset to your marketing mix.
A website can be found through search engines. There is a good possibility that you found this website through a search engine such as Google. Between 80-95 percent of all website traffic usually comes from search engines. You can target visitors who are actively looking for you, your product, your service, or your information. A website is an extremely cost effective way to advertise to those who are already interested in what you have to offer.
A website is always available. No other medium for being available 24/7/365 even compares to a website. With the modest cost of developing a website and putting it online, there is nothing even close to being as cost effective. Printed materials are easily misplaced. TV and radio commercials air at preset times. A website can be visited at a time that is convenient for the visitor, and it is more engaging when designed correctly.
A website is interactive. Even just a few years ago, most websites were nothing more than an electronic brochure. Their real potential was not being realized. That has now changed dramatically. Website visitors have the ability to control and interact with a well-designed website; you can take a virtual tour, spin an object around to see all sides, provide direct feedback, and much more.
A website can target each visitor specifically. Every visitor’s needs are met with an effective website design. With proper targeting, you have their attention because they are already interested. By strategically planning your website, you can customize each area to the type of website visitor who can benefit from it. It is even possible to customize web pages to individual users for added convenience.
A website is easily updated. Unlike printed materials, websites can be changed on a minute-by-minute basis if needed. The expensive production costs of video, and the editing time needed for a good advertisement, make websites even more attractive. Plus, video can be provided on a website, and printed materials can be made available for instant download on a website.
A website saves on printing and mailing costs. By making printed materials available on a website, it benefits both you and your website visitors. They have instant access so they do not have to wait for your mail to arrive, and you save on printing and mailing. Your website can have even more impact because you can illustrate things such as movements and animation that printed materials alone cannot show.
A website improves customer relations. Aside from the fact that when a customer asks you for your website address, they expect you to have one, there are numerous benefits a website can offer to your customer relations. These are only a few:
- Customers can make an informed buying decision. If they are deciding between you and a competitor, your website could mean the difference between who gets the business.
- It also provides a way for customers to benefit after a sale. If you provide information or support through a website that makes them happier about buying from you, it strengthens your business.
- By providing an opt-in mailing list, your customers and website visitors will give you permission to contact them about special offers or additional things they may be interested in purchasing from you.
SEO:
Having a website optimized for search engines allows it to be found and visited by searchers looking for specific products, services, or information. This natural (organic) traffic can generate thousands if not tens of thousands and more potential leads each month.
Benefits:
- High rankings on the search engines translates to increased traffic to the site
- Ranking high gives the perception that the site is “among the best, most relevant,” thus keywords can be associated with brands, i.e. laptops = Dell.com, flowers = 1800flowers.com
- More natural traffic can translate into increased conversion opportunities resulting in increased revenue
- Natural traffic is free
PPC/Paid Search
Paid search marketing is a cost-effective way to start promoting traffic to your website quickly and cost effectively, vs. other means of advertising.
Benefits:
- Targeted visibility: (demographics, networks, geo-targeting, frequency and yield of exposure)
- Immediate metrics to test and refine campaign
- Instant visibility of the website
- Can compete with “the big guys”
Social Media:
Social media allows a business to engage their audience more quickly and in less formal ways.
- Drive traffic to your website
- Monitor brand conversations
- Enhance customer loyalty
- Expose your brand to new audiences
- Offer unique incentives/promotions to drive sales
Copywriting:
Website copywriting involves writing text and copy for websites. The type of copy that is required varies depending on the type of website for which a person is writing copy. Usually the copy should be concise and to the point especially with online audiences. Commercial websites may require standard sales-style copywriting, while informative or educational websites could require more structured material.
Benefits:
- Stronger calls to action
- More concise presentation of verbiage
- Copy “optimized” for search engines
Domain Names:
A business domain name should be memorable and easy to spell (where applicable). A domain name containing targeted keyword(s) can also increase SEO effectiveness.
Hosting:
Each website needs to be hosted on a server by a hosting company. Once it is hosted and HTML files uploaded the website is then “live.”
Site Analytics:
Web analytics is the process of analyzing the behavior of visitors to a website. The use of web analytics is said to enable a business to attract more visitors, retain or attract new customers for goods or services, or to increase the dollar volume each customer spends.
Benefits:
- Measure the effectiveness of your marketing campaigns
- Understand your visitors purchasing and perusing habits
- Determine which pages and page elements are causing higher bounce rates
- Know which keywords are driving traffic